"Well, I have actually dealt with Several Toshibas at work, doing tech support, and they are nice, but not having a purchase order to actually rate them myself (and they weren't my machines), I did not.
But I rated them with my wallet, and my most recent notebook is a Toshiba.
Ultra-high quality, beutiful screen, and lightning fast for only modest specs, as long as you aren't doing 3D graphics (Satellite A105-4001).
Anyway, after a bit of carelessness on my part (doing some long-term CPU intensive stuff in a warm room), the graphics chip went. Given this was the first time out of dozens I've dealt with, I can hardly complain about quality, it should have happened sooner, if anything.
Still, I went through the diagnostics myself, and I verified it was the graphics chip. I called the tech support, expecting to go through the whole thing again, including answering idiotic questions. I never actually dealt with their support before, and I was wrong. No idiotic questions, the agent had a brain /and/ used it. He asked me to do one thing I hadn't done, and replied with "Yes, your guess was right, it's the graphics, here are some service tech shops..." The whole thing took less than 8 minutes, and 4 of that was wait time (oh, and no phone system maze!)
Still waiting to get the notebook back, but given the quality I've had so far with dealing with them, and their prodcuts, I'm not worried. I will update when I get it back, if I remember, if I forget, it was a good run.
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